Social Services

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Description

The Genesee County Department of Social Services provides a wide range of financial assistance and social service programs to the needy and vulnerable citizens of our County. The Department is responsible for a significant part of the social safety net that ensures basic human needs are met. Federal and state laws and regulations mandate virtually all programs and services.

Purpose

Our purpose is to help people care adequately for themselves and their family members with the least level of assistance and government intervention possible.

Mission

Our mission is to provide assistance and opportunities for improved quality of life for individuals and families through financial, supportive, and protective services. We strive to maintain an organization that promotes self-sufficiency while respecting human dignity and privacy. Excellence is pursued through continuous improvement, cooperation, and teamwork.

Values

  • An emphasis on excellence of service and continuous improvement.
  • A workplace environment of mutual respect and trust.
  • Continuous development of our skills and capabilities.
  • Putting people doing the job in charge of the work process.
  • Teamwork.
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5130 E. Main Street, Batavia, NY 14020

General Number: (585) 344-2580

General TDD for the Hearing Impaired: (585) 344-2580

Adult/Children's Services: (585) 344-2580

Child Support Enforcement: 1-888-208-4485

Home Energy Assistance Program (HEAP): (585) 344-2580 EXT. 6524

PA/MA/SNAP: (585) 344-2587

Fax (585) 343-5548

Now Accepting Online Child Support Payments