Protective Services for Adults (PSA)
PSA is provided without regard to income to assist individuals 18 or older with physical or mental impairments that prevent them from meeting basic needs, including food, clothing, shelter, and medical care. PSA also protects individuals from neglect, abuse, or hazardous situations when no one else is willing or able to help.
Referrals can be made by calling 585-344-2580, extension 6484.
Learn More About Protective Services for Adults
Personal Care Services Aide Program
This program provides assistance with personal hygiene, dressing, feeding, and health-related tasks essential for maintaining the patient's health and safety at home. Services are provided based on physician's orders and supervised by a registered nurse.
Program Requirements
- Must be on Medicaid; a spend down must be paid monthly, if applicable
- Doctor’s orders are required
- Medical condition must be stable
- Aide must be performing specific tasks, not just supervision
- The home environment must be safe
- The individual must be self-directing or have a designated representative
- An initial and annual assessment is conducted by both a DSS caseworker and a nurse from the Genesee County Health Department
Consumer Directed Personal Assistance Program
New York State’s Consumer Directed Personal Assistance Program allows individuals to manage their own care, including screening, hiring, training, and supervising their attendants.
Program Notices
Participation Guidelines
- Must be currently receiving or approved for personal care services by DSS
- Must have active Medicaid
- Must be medically stable
- Must be self-directing or have a designated representative
Participation Guidelines for Attendants
- Must be at least 18 years old with a Social Security number
- Must be hired by the participant
- Must provide necessary documentation for the personnel file and insurance
- Must complete an annual physician assessment
- Cannot be the participant’s spouse or parent unless the participant is over 21 years old
Referrals for personal care aide services can be made by calling 585-344-2580, extension 6484.
Child Care/Day Care Services
If you need help paying for child care, call the Genesee County Department of Social Services at (585) 344-2580, extension 6423, for an application.
Eligibility Criteria
- Currently employed or attending an eligible school or training program
- Meet income guidelines determined by the state
- Receiving Temporary Assistance and working or enrolled in an approved employment program
- Transitioning off Temporary Assistance due to current employment
Applications can be processed by mail with proper documentation. Due to limited funds, you may be placed on a waiting list.
Learn About Child Care Services Check Child Care Assistance Program Eligibility
Child Protective Services
Learn About Child Protective Services
Child Support
Learn About Child Support Services
Foster Care/Adoption Program
The Foster/Adoptive Parenting Program in Genesee County identifies safe and loving homes for children of all ages. This program certifies individuals, couples, and families interested in being foster or adoptive parents.
Complete the Foster Care Interest Form
Learn About Adoption Learn About Foster Care
Foster/Adoptive Home Certification Process
The first step in becoming a foster/adoptive parent is completing the state-approved pre-certification program “Deciding Together,” which provides important information about foster care and adoption.
To learn more about becoming a foster or adoptive parent, contact Taya Caldwell at 585-344-2580, extension 6414.
To arrange Medicaid Medical Transportation, contact Medical Answer Services:
Welfare Fraud Unit
The Welfare Fraud Investigation Unit investigates reported allegations of fraud in Temporary Assistance, SNAP, Medicaid, HEAP, and Day Care programs. Examples of fraud include unreported income, hidden assets, and unreported household changes.
Reporting Suspected Fraud
To report suspected fraud:
All reports are kept confidential.