Mental Health

Welcome to the Genesee County Mental Health Department

Our mission is to assist county residents experiencing symptoms of mental illness in achieving and maintaining their highest level of functioning. To accomplish this mission, we will:

Respect the dignity and worth of all individuals.
Provide quality services in a caring, non-judgmental manner.
Encourage the development of full potential and individual responsibility in the areas of living, learning, working, parenting, and socializing.
Work cooperatively with other community resources.
Promote a positive working environment for all staff.
Maintain compliance with New York State Mental Hygiene Laws and Office of Mental Health regulations.

988 Lifeline

Whether you're facing mental health struggles, emotional distress, alcohol or drug use concerns, or just need someone to talk to, our caring counselors are here for you. You are not alone.

Cost

Cost of Mental Health Services at the Genesee County Mental Health Department.

Mental Health Clinic

A team of compassionate professionals committed to serving the mental health needs of county residents ages 4 and up.

Notice of Privacy Practices (HIPAA)

Read Genesee County Mental Health Services' short-form HIPAA privacy notice, including patient rights, permitted disclosures and complaint information.

Services Available

Services available at the Genesee County Mental Health Department. Outpatient clinic, forensic services, care management, spoa- single point of access.

Community Resources

A centralized, easy-to-access directory of essential Genesee County community resources.

Jobs

This work involves responsibility to provide professional nursing services to patients/clients throughout the county. The work is performed under supervision of a higher level nurse, administrator or physician in accordance with the prescribed nursing care plan.

Medical Billing Clerk (HELP Program)

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS/HELP PROGRAM). For the duration of the NY HELPS Program this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

Supervising Nurse (HELP Program)

Events

Mental Health First Aid Training

Friday, September 25, 2026 | 08:30 AM to 05:00 PM

Free Mental Health First Aid training for farmers, agribusiness workers and others who live in or serve rural communities. Participants will learn how to recognize and respond to mental health or substance use challenges.

Genesee County Mental Health Services, 5130 East Main Street, Batavia, NY 14020

Tagged as: , Community events, Talks & workshops

5130 East Main Street Road, Suite 2, Batavia, New York 14020

Phone: (585) 344-1421

Fax: (585) 345-3080

Care and Crisis Help Line

Agency Hours:

Monday through Friday | 8:00 a.m. to 5:00 p.m.

Evening Meetings Available by Request

Walk-In Hours:

Monday through Friday | 9:00am-3:00pm (seen in order of arrival)